Search  1 VoIP developer jobs in NYC and work in the Big Apple 🍎

Full-stack Engineer

Regal is the #1 cloud contact center for customer engagement.

Regal’s cross-channel orchestration of phone, sms, email and chat conversations empowers your outbound contact center to drive better results from sales, and prevent customer churn.

Leading brands like SoFi, Ro, Angi, AAA, Assure Health, Kin and Career Karma rely on Regal.io and the results speak for themselves - over $3B in revenue driven. Regal.io is based in NYC and is backed by leading investors including Emergence, Founder Collective and Homebrew.

Regal.io

• Be a key contributor for the Manager Experience product which enables brand administrators to proactively manage both the cadence of interaction the customers have with the brand as well as monitor and improve their own agents
• Improve the observability and throughput of our Journey Automation platform
• Understand the ins and outs of Twilio APIs and AWS services that we rely on
• Act as a force multiplier for the engineering team on building new functionality - including digging into the code to unblock them, helping them with design and technology adoption choices, and acting as a mentor
• Set standards across the Engineering team for best practices, scalability, maintainability, performance
• Set standards for monitoring system performance and debugging / investigating issues
• Provide on-call support for the application and work to triage production issues

Senior Software Engineer - Full Stack

Search  1 VoIP developer jobs in NYC and work in the Big Apple 🍎. Senior Software Engineer - Full Stack

VoIP Jobs in New York City

Search 1 VoIP developer jobs in NYC and work in the Big Apple 🍎

Senior Software Engineer - Full Stack

Regal.io

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