Trellis Company is a mission-driven, nonprofit 501(c)(3) corporation that connects people to education-to-employment pathways that transform their lives. Our purpose is to develop and advance initiatives that grow individual economic mobility and expand community prosperity.

At Trellis, we actively promote diversity, equality, and belonging both at Trellis and throughout our family of companies. That extends to the relationships and interactions we have with our partners, our customers, and our community.

More About Trellis
For more than 42 years, we have delivered positive outcomes for college students and higher ed institutions. We are now extending our commitment to the social good to reach a greater number of people and the communities where they live. Through our nationally recognized research services, specialized employee financial wellness programs, and workforce development collaboratives, we aim to increase individual economic mobility and expand community prosperity. 

We build each other up to bring out the best in all of us.

Our Core Values
•	We do well by doing good
•	Our culture celebrates diversity, equity, and inclusion
•	We encourage exploration, experimentation, and innovation
•	Our work gives us fulfillment and purpose
•	We foster a sense of trust, servant leadership, and integrity
•	We succeed because we work together

Trellis Company

Performance Marketing

• Develop and execute performance marketing strategies
• Cultivate and expand relationships with key affiliates
• Drive measurable and sustainable user growth
• Contribute to Trellis’ position as a leader in the digital insurance landscape

Performance Marketing and Affiliate Manager

Customer Support

The Customer Service Representative (CSR) plays a pivotal role in the continuing development and evolution of a best-in-class servicing department. Reporting to the Customer Service Manager, a CSR is someone who loves talking to and helping people, a creative thinking who is able to assist and service a variety of insurance products, and someone who looks to proactively solve any issues. The CSR will provide information on a variety of complex customer service issues regarding different P&C products to help grow agency retention and build customer loyalty. In this role, expect to:

• Assist all existing and potential agency clients across a wide variety of servicing needs via phone, email, and SMS in a prompt and friendly manner.
• Correctly interpret and analyze insurance policies, cancellations, reinstatements, endorsements, reports, and other insurance-related documents to make data driven decisions.
• Collaborate across teams to deliver the best resolution and the highest levels of customer satisfaction.
• Navigate dozens of insurers' products and agent portals – including Progressive, Safeco, National General, Bristol West and other insurers – to efficiently and effectively service clients.
• Utilize complicated, evolving software, such as our CRM and in-house comp rater

Personal-Lines Insurance Customer Service Representative

Sales

• You will be a central part of our ambitious Sales engine, proposing risk management strategies that expertly fit the risk profiles of each customer.
• At Trellis, you will have the opportunity to work in a challenging but supportive environment that is focused on rewarding top performers.
• Top agents enjoy uncapped compensation
• Simple: The more policies you sell, the more you earn.
• As a top-performing agent, you will enjoy a competitive, uncapped compensation package.
• Top quartile performers easily earn in excess of $100k/year and the very best agents can earn in excess of $160k.
• Monthly sales contests to put even more $ in your pocket
• Bonuses available for putting in extra hours, identifying bugs, and more
• Target annual compensation, not including benefits or equity: 60 sales per month: ~$70k, 90 sale per month: ~$105k, 120 sales per month: ~$160k
• In this role, expect to sell, sell, sell!.. by delivering best-in-class results consistently
• Bind at least 60 new policies per month
• Bundle 1/3 of homeowner prospects
• Navigate dozens of insurers' products and agent portals to find the best insurance options
• Utilize agency tooling and technology designed to make you more efficient and effective

Trellis Company Jobs in New York City

Trellis Company

Performance Marketing and Affiliate Manager

Trellis Company

Personal-Lines Insurance Customer Service Representative

Trellis Company

Personal Lines Sales Agent (P&C Insurance, nationwide)

Trellis Company