At Thumbtack, we help people care for their home from top to bottom, whether it’s a minor repair or a major remodel. Through the Thumbtack app, people can effortlessly manage their homes — confidently knowing what to do, when to do it and who to hire. We don't just connect millions of customers to the right pros for their projects. We empower people across the country to fix, maintain and improve their most valuable asset. 

Bringing the $600 billion+ home services industry online, Thumbtack is a technology leader creating a new era of home care. Working at Thumbtack means being part of a dynamic culture built on integrity, inclusion, and authenticity—where our leaders listen to feedback and take action. We’ll equip you to do the best work of your career, give you the flexibility to live wherever you want, and treat you like you’re our greatest asset because you are. If making an impact and the chance to do good inspires you, join us! Imagine what we’ll build together.

2022 Great Place to Work Certified Company
2022 Great Place to Work & Fortune Best Workplace in the Bay
2022 Great Place to Work & Fortune Best Medium Workplace
2022 Great Place to Work & Fortune Best Workplace in Technology 

To learn more about life at Thumbtack and see current job openings, visit www.thumbtack.com/careers.

Thumbtack’s investors include Sequoia Capital, Tiger Global Management, Javelin Venture Partners, Baillie Gifford, and CapitalG, among others.

Thumbtack

Content Marketing Manager

Lead a team of Content Designers for Thumbtack's home management platform.

• As a Senior Content Design Manager, lead and grow a talented team of Content Designers
• Guide teams in creating clear, consistent messaging and advocating for user needs
• Collaborate with design, product, and marketing partners for product positioning

Senior Manger, Content Design

Data Scientist

Leverage data science skills to impact marketplace strategies and product features.

• Data Scientists at Thumbtack are empowered early on to leverage their critical thinking, interpersonal, and technical skills to make a positive impact on the company
• Propose and conduct quantitative research into key user behaviors, product flows, and business trends; based on analysis and in collaboration with cross-functional partners, identify potential new opportunities and next steps for the product team
• Design and analyze experiments and other tests for causal inference, in collaboration with engineers, applied scientist, and economists
• Partner with product managers, engineers, etc. to help scope new features

Senior Data Scientist, Product

Growth Marketing

Drive growth through social marketing across multiple digital platforms.

• Optimize & scale Thumbtack’s social strategy, identifying new opportunities for customer growth.
• Transform customer and performance data into actionable insights that inform our experimentation roadmap.
• Own day-to-day management and optimizations - bid & budget management, target audience development & refinement, creative iteration, reporting and measurement.
• Audit and provide improvements to existing tech stack for Meta and Tiktok
• Work closely with other channel managers and data science partners to understand the performance of campaigns and tests.
• Partner with cross-functional martech eng and analytics teams to build automation and scalable tools (e.x. audience automation, creative optimization, campaign building, performance reporting, and forecasting).
• Partner with the brand and creative teams to concept, produce, refine, and iterate thumb-stopping performance branding creative that tells our brand story while achieving KPIs
• Own the tracking, attribution, and measurement of performance metrics (ROAS, incrementality, lift, etc.) using a combination of in-house and third-party data
• Own reporting and communication of progress towards performance targets
• Manage external partners (agencies, account partners, vendors) to improve performance, explore new platform opportunities, secure access to beta features, and provide value to other Thumbtack teams.

Growth Marketing Manager, Paid Social 

• As the Director of Applied Science for Growth Initiatives, you will spearhead our AI-driven growth strategies
• Lead and mentor a team of Applied Scientists, fostering a culture of innovation and continuous learning
• Develop and implement advanced machine learning models and AI algorithms to optimize user acquisition, engagement, and retention strategies for both professionals and customers
• Collaborate with product, marketing, and operations teams to identify high-impact growth opportunities
• Design and oversee AI-driven experiments to measure the impact of growth initiatives and drive informed decision-making
• Lead the development of predictive models for user behavior, market trends, and business outcomes
• Drive innovation in areas such as personalized recommendations, matching algorithms, and automated interactions to enhance Thumbtack's service for professionals and customers alike
• Explore and implement generative AI solutions to create new growth avenues and enhance user experiences
• Establish best practices for AI and ensure responsible development across growth initiatives
• Stay current with advancements in applied science and AI relevant to marketplace dynamics and user behavior prediction
• Present insights and recommendations to executive leadership to inform strategic decisions

Thumbtack Jobs in New York City

Thumbtack

Senior Manger, Content Design

Thumbtack

Senior Data Scientist, Product

Thumbtack

Growth Marketing Manager, Paid Social

Thumbtack

Director of Applied Science, Growth Initiatives

Thumbtack