When you hear “decision maker,” it's natural to think, “C-suite,” or “executive.” But these days, we’re all decision-makers. So, yes, the CEO is a crucial decider, but the franchise owner, the student, or the big box shopper all have important choices to make, too. The difference is, those traditional decision-makers have access to relevant data to guide their thinking. All the others? Flying blind.

Our vision is to change that. We believe every decision-maker should have access to fast, fresh, actionable insights. We’re motivated to unlock what’s possible when you put the right information in the right hands at the right time. Like the restaurant owner who’s able to call in an extra cook because she can see the surge in orders coming. Or the holiday shopper who has plenty of time to pick a different gift for his loved one because he sees his original order is delayed at the moment the supplier registers a procurement delay. Or the use-case we can’t even envision yet, because it is sitting in your data, waiting to be set free.

Exposing timely information to real decision makers in intuitive apps that not only inform, but allow you to act on the information being shared. That’s how we’re unleashing the power of user-facing analytics.

StarTree

Support Engineer

Seeking Technical Support Engineer to enhance customer success for StarTree's analytics platform.

•Technical Support Engineer for the US West region (EST/CST)
•Drive customer success by helping identify and resolve critical issues
•Interact directly with customers for software development and operations expertise
•Hands-on in fixing issues seen by StarTree customers
•Build strong relationships with customers for exemplary support

Technical Support Engineer - US (EAST COAST)

Full-stack Engineer

• Contributing to creating and operating multiple high-scale services
• Managing substantial Kubernetes workloads across cloud providers
• Owning the design and development of features in the cloud control plane and platform
• Championing Agile software development and quality standards

Staff Software Engineer, Platform (US)

Backend Engineer

• Design and implement data intensive, stateful cloud offerings that are fault tolerant and scale gracefully under load.
• Ensure service SLAs are met even in the presence of catastrophic failures by leveraging various monitoring and alerting services to resolve escalations in a timely manner.
• Evaluate and analyze requirements from product owners and coordinate with stakeholders to effectively drive execution from ideation to delivery.
• Interact with the internal/external customers to identify and influence product roadmap.

Staff Software Engineer - Backend (ThirdEye)

Help customers identify and resolve critical issues in production and pre-production environments.

• Collaborate with other engineers to understand and troubleshoot systems and use the experience gained to influence the roadmap of the StarTree product
• Work with customers to resolve a wide range of issues with their deployments and usage
• Contribute to process development - we are always looking to improve how we work
• Communicate with product and engineering teams to provide product feedback from the field
• Improve product documentation and author knowledge base articles
• Create internal tooling and review product demos

Technical Support Engineer - US (WEST COAST)

• Design and implement data intensive, stateful cloud offerings that are fault tolerant and scale gracefully under load
• Ensure service SLAs are met even in the presence of catastrophic failures
• Evaluate and analyze requirements from product owners and coordinate with stakeholders to effectively drive execution from ideation to delivery
• Leverage various monitoring and alerting services to resolve escalations and urgent issues in deployed services
• Interact with the internal/external customers to identify and influence product roadmap

StarTree Jobs in New York City

StarTree

Technical Support Engineer - US (EAST COAST)

StarTree

Staff Software Engineer, Platform (US)

StarTree

Staff Software Engineer - Backend (ThirdEye)

StarTree

Technical Support Engineer - US (WEST COAST)

StarTree

Software Engineer, Backend

StarTree