D2L is transforming the way the world learns – helping learners of all ages achieve more than they dreamed possible. D2L’s products, partners and vast ecosystem supports millions of people learning online and in person. Our growing global workforce is driven to make learning products that will transform our world by making technology more human. To learn more, visit www.D2L.com. 

The D2L family of companies includes D2L Corporation, D2L Ltd, D2L Australia Pty Ltd, D2L Europe Ltd, D2L Asia Pte. Ltd., and D2L Brasil Soluções de Tecnologia para Educação Ltda.

Sales

• The Head of Business Development and Client Success for SkillsWave is responsible for growing new corporate clients through leading a team of sales executives and leading implementation adoption for new and current clients
• This leader will manage a team of Account Executives and Business Development Representatives through identifying and establishing key relationships with high level decision makers, initiating the discovery process, and maintaining a pipeline of qualified, prospective customers
• The leader is knowledgeable about the field of education-as-a-benefit and corporate training, creates clear and simple processes for managing relationships, and oversees the team developing and executing customer experience programs, process improvements, reporting, and strategy implementation
• Work closely with the Integrated Marketing teams on joint initiatives such as campaigns, account based marketing and social media strategies to increase awareness
• Understand and optimize the tech stack and advocate for the effective use of tools and technology that are essential to the team's ability to exceed targets and scale efficiently.

Head of Business Development & Client Success (USA based)

Product Manager

• The Head of Product at SkillsWave is responsible for leading the product development of Wave as part of an overall corporate growth strategy.
• This position will be a primary leader of the creative development of the Wave platform, as well as the strategic approach to building out the platform in a speedy and agile fashion.
• The Head of Product for SkillsWave will be responsible for driving the market analysis, product strategy and definition, business case, and competitive analysis.
• This includes being responsible for the execution of planned products and projects and delivery of the products with the goal of increasing the adoption of existing products and introducing and developing new products to increase market share and revenue.

Head of Product - SkillsWave (USA based)

Solutions Engineer

• The Technical Account Manager (TAM) is a trusted advisor to D2L's premier customers providing technical guidance for their infrastructure, on-going projects, and support issues; all while focusing on their operational and development systems. The TAM will provide a vital role in supporting customers' current and future environments, while keeping their success and satisfaction as a key business driver.
• Work as a Named Resource for a group of Strategic D2L customers both proactively based on established metrics, and reactively based on direct customer engagement to provide augmented support to D2L customers including:
  - Weekly summaries of open Support Incidents
  - Run Weekly meetings to review and prioritize open Support Incidents.
  - Act as an escalation point to customers.
  - Engage D2L Project, Development, Deployment, and Infrastructure Consulting teams to satisfy reporting and product needs on client's behalf.
  - Organize and report on findings as directed to enrich internal processes.
  - Deliver offerings as defined in the TAM program
  - Work closely with support engineers, and Support Management and SaaS groups to ensure proper escalation and resolution processes are utilized
  - Communicate proactively with Clients regarding product and program information, supportability issues, and strategic product plans where appropriate
• Maintain and expand working knowledge of D2L solutions.
• Research and expand working knowledge of current and upcoming D2L solutions based on specific Client needs.
• Leverage customer relationship to create and enhance internal processes to encourage better knowledge of and attention to customer needs.
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Technical Account Manager, USA 

• Are you ready to redefine what's possible in education? As a Product Manager at D2L, you will transform online education for K-12, higher education, and corporate sectors, making learning more intuitive, engaging, and effective for millions. In this vital role, you will take charge of key product features, overseeing their lifecycle from conceptual alignment and detailed requirements to successful delivery and eventual phase-out.
• With a strong foundation in software product management, you'll act as a pivotal cross-functional leader. Your strategic acumen, passion for continuous learning, and commitment to excellence will enable you to deliver high-quality software solutions that resonate with users and meet market demands. This role demands a deep understanding of our flagship product, Brightspace, and a commitment to improving it in line with strategic business goals.
• Join us to be at the forefront of the educational transformation, where your work will directly enhance the learning experiences of millions and contribute significantly to global educational development.

D2L Jobs in New York City