Senior Technical Writer

May 5

Cribl

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Cribl, the Data Engine for IT and Security, empowers organizations to transform their data strategy.

501 - 1000

Description

• Use a hands-on approach to plan, develop, and maintain task-oriented and use-case documentation to support a growing product portfolio • Collaborate closely with a wide range of cross-functional constituents as well as our user community to create technical content and in-product guidance that meets the needs of our growing audience • Build strong community and cross-functional relationships to help expand your knowledge of our products, our users, and the real-world problems they face every day • Have a growth mindset! Keep up to date on tech writing industry trends and use what you learn to help our team innovate at every level • Learn from our team as you improve your writing, technical knowledge, and ability to think through tough problems with a focus on customer outcomes • Bring your positive attitude and sense of humor to help us foster a culture that is collaborative, innovative, and inclusive

Requirements

• 4+ years experience working as a technical writer, UX writer, content developer, or similar role • Excellent English-language written and verbal communication skills • A portfolio that showcases your skills in enterprise software documentation aimed at technical audiences, including developers and system administrators • Experience working in a startup serving enterprise users and buyers • Experience working with cloud infrastructure, services, and streaming data • Interest and ability in contributing directly to UX text and interaction design (you can help build the products you write about) • Demonstrated ability to follow a house style guide, edit and self-edit according to it, and expand it where needed • Willingness to work and grow in an ambiguous and fast-moving environment • Ability to prioritize simultaneous requests and overlapping due dates • Demonstrated ability to collaborate and publish using Git-based workflows and static site generators (Hugo, Docusaurus, Gatsby, and so on) • Skill in using Atlassian tools, Google Workspace/G Suite, and graphics/screenshot annotation tools • You are kind. You take your work seriously without being too serious. We like that! (You must also like goats, trust us)

Benefits

• health, dental, vision, short-term disability, and life insurance • paid holidays and paid time off • a fertility treatment benefit • 401(k), equity, and eligibility for a discretionary