Principal Solutions Engineer

May 8

Swiftly

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Your Retail Technology & Solutions Partner.

SwiftLane Checkout • Retail Media • Retail Media Platform • Digital Platform • AI

51 - 200

Description

• Support the Solutions Delivery team with technical onboarding and act as the product specialist and expert on what integrating with our platform entails • Lead Retail partner feasibility/scoping sessions and technical evaluations based on deep knowledge of Swiftly’s platform through discovery and solution launch • Regularly engage with our Product and Engineering teams to synchronize project timelines with internal and external TPMs • Regularly travel on site to lead technical discovery post signature to accelerate onboarding and establish clear development requirements for solution delivery • Liaise between Solutions Delivery, Product and Program Management teams to communicate business requirements from retailers and product dependencies from the Swiftly Platform • Provide feedback and identify opportunities and trends to further improve the Swiftly’s Platform • Champion the Retail (technical) relationship from signature to deployment, including at the executive sponsor level, and internally with our Program Management and Engineering teams • Design enterprise-grade solutions and integrations between the Swiftly platform and external retailer and 3rd party systems • Write technical answers to questions and manage collection of information for RFIs and RFPs • Help build best-in-class Sales Enablement practices, with a focus on scalability. As an early member of our team, you’ll play a key role in shaping the Solutions Engineering processes that will power our hypergrowth trajectory • Become an expert in leading detailed demonstrations across Swiftly full product suite, working closely with our Product teams to drive constant improvements to our demo capabilities • Other related duties as assigned

Requirements

• 8+ years experience as a Solutions Engineer, Solutions Consultant or Technical Sales engineer • Retail client experience, including Pre-Sales and Delivery • Experience interfacing with clients daily at all levels of an Enterprise org: IT/Engineering, Operations, Marketing, Product, Customer Experience, CXO/Exec level • Strong communication and presentation skills; including PowerPoint, Visio, Figma, or equivalent to communicate integrations and solutions • Experience working with Retail clients to evangelize, architect and deliver enterprise grade solutions comprising of mobile applications, SDK’s, API, Data Warehouse, and ETL processes • Product experience: act as a funnel for and definition of solution product requirements for the Swiftly Product team • Independent, a self-starter with the ability to work successfully in a high-energy startup • B.S. degree in Engineering or Computer Science or equivalent

Benefits

• Generous stock options • Competitive health benefits package • 401(k) matching • Flexible work environment