Senior Technical Writer [Contract]

May 4

Quantum Metric

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The leader in Continuous Product Design.

Continuous Product Design • Product Analytics • Session Replay • Performance Metrics

501 - 1000

💰 $200M Series B on 2021-01

Description

• Work as a Senior Technical Writer at Quantum Metric • Ownership and collaboration with various teams • Work on technical materials and documentation for a diverse audience • Build lasting relationships with customers • Remote-first company culture

Requirements

• Owner mindset • Ability to work across silos • Desire to make an impact • Remote-friendly work environment

Benefits

• Develop, write, and edit technical materials, such as user manuals, installation guides, help documents, and FAQs, ensuring technical veracity and accessibility. • Continuously improve Quantum Metric documentation content in collaboration with engineers, product managers, and others. • Work on making our docs site a world-class experience, such as rewriting our existing documentation to align with customer impact and value. • Peer review other team members’ work. • Continuously improve team processes and style guides, as well as cross-functional efforts, such as the Quad Help Center. • Puts customers at the center of everything they do • Can balance scope, speed, and quality to reach outcomes • Understands how your projects align with and advance a company-wide strategy • Practices a growth mindset - you want to learn, be challenged and do the same with others