May 7
🏡 Remote – New York
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• Craft exceptional knowledge content for the Help Center • Collaborate with internal teams to ensure smooth user experience • Research and optimize articles for searchability • Track and analyze Help Center user data • Stay informed about industry best practices for knowledge-based management
• 2+ years of experience in content creation (writing, editing, video production) • Strong writing and editing skills • Excellent research skills • Keen eye for detail • Excellent communication and collaboration skills
• Flexible working hours • Opportunities for career growth and development • Employee discounts on company products • Health and wellness benefits
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