IT Support Specialist

May 1

🏢 In-office - Hauppauge

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Flexible Business Systems

IT Management With a Personal Touch.

IT Support • Technology Advising • Managed IT Services

51 - 200

Description

• Configure and support on-premises hardware and software • Configure and support cloud-based hardware and software • Answer clients' technical questions • Keep clients informed about the progress and status of their service requests • Troubleshoot technical problems • Change configurations, settings, and permissions to fix computer issues • Install software and hardware drivers and update existing ones as needed

Requirements

• Technical Support Experience: 3-5 Years (Preferred) • Bachelor's degree: (Preferred) • Experience working with Azure • Experience working with Microsoft 365 • Experience working with HP Devices: (Preferred) • Ability to communicate effectively • Ability to prioritize multiple tasks effectively • Ability to work in a fast-paced environment • Ability to work independently and in a team environment • Understanding of computer systems and networks • Knowledge of security and data privacy principles

Benefits

• Flexible work environment • Health insurance • Paid time off • Retirement savings plan

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