Executive Assistant (US Real Estate, Home-based Work Setup)

May 8

ConnectOS

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Leader in global offshoring solutions. Find great talent, lower costs: source skills at scale with Integrated Resourcing

1001 - 5000

Description

• Schedule management - maintains calendar/schedule appointments. • Communication management - handles email communication on behalf of CEO and prioritizes items needing attention. • Lead management - ensures accurate and complete data input to CRM plus follow-up. • Project/Initiative Management - prepares information, data, and reports for CEO. • Event planning - plans, organizes, and executes on annual event plan. • Give Back Program management - organizes, maintains relationships, and executes events/activities. • Additional responsibilities including Basic Social Media Management, Basic Content Creation for social media, Maintain tenant lease files, email to owner and tenant, and upload to RentVine, Audit insurance from tenants and vendors, Prepare written correspondence to tenants, vendors, etc., as needed for manager review/approval, Maintain and update vendor contact info. Continue to curate new vendors, Check and reply to emails and daily (admin email and personal email), Answer inquiries for rentals, prescreen and schedule showings, Prepare owner management agreements (EPMA’s), Send thank you notes to new owners and realtor referrals, Help with follow up and more follow up, Assist in coordinating tenant move-in / move-out schedules from beginning to end, Coordinate new tenant orientation, Train and retrain tenants on the Tenant Portal work order system as needed, Send tenant 1st-year anniversary cards, Develop tenant satisfaction programs and incentives (Park Points), Track lease expiration, Managing work orders / maintenance, Answer tenant questions and concerns - field appropriately, Other task that the management might assign.

Requirements

• Minimum of 3 years of experience as an executive assistant • Previous experience in property management, leasing, customer service, or a related field is typically preferred. Experience with leasing software and CRM systems may be beneficial. • Strong verbal and written communication skills are essential for interacting with tenants, vendors, and team members. • Proficiency in HubSpot, Zoho, or ConstantContact CRM software highly preferred. • Background in using Appfolio or RentVine • Strong organizational skills with meticulous attention to detail. • A customer-focused attitude and the ability to address tenant inquiries and concerns in a professional and timely manner are crucial. • Accuracy in maintaining lease files, managing work orders, and handling administrative tasks is critical. • The ability to quickly identify and resolve issues related to tenant requests, maintenance, and lease agreements is important. • Adaptability and a proactive approach to problem-solving.

Benefits

• Home Based • Medical, Dental Coverage and Life insurance from day 1 of employment • Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion) • Competitive salary package and annual appraisal • Financial Assistance Program • Mandatory Government Benefits and 13th Month Pay • Complimentary Sleeping Quarters, Coffee at no cost • Complimentary Office Fitness and Wellness Facilities at no cost • Regular Company Events, Work Life Balance, and Career growth opportunities • Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA